Terms of Use
Last Updated: April 14, 2026
1. Acceptance of Terms
By accessing or using the Trolley's Supermarket website, mobile application, or any of our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.
3. Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Product Information and Pricing
We strive to display accurate product information, including prices, descriptions, and availability. However, errors may occur. We reserve the right to:
- Correct any errors or inaccuracies
- Change or update information at any time
- Cancel orders affected by pricing errors
- Limit quantities of products purchased
5. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:
- Product availability issues
- Errors in product or pricing information
- Suspected fraudulent activity
- Delivery address restrictions
Payment must be made at the time of order using our accepted payment methods.
6. Delivery and Returns
Delivery times are estimates and not guaranteed. We deliver to select areas within the UAE. For returns and refunds, please refer to our Return Policy or contact customer service.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Trolley's Supermarket or its licensors and is protected by UAE and international copyright laws.
You may not:
- Reproduce, distribute, or modify our content without permission
- Use our trademarks or logos without written consent
- Frame or mirror any part of our website
8. Prohibited Conduct
You agree not to:
- Use our services for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the operation of our website
- Submit false or misleading information
- Harass, abuse, or harm others
9. Limitation of Liability
To the maximum extent permitted by law, Trolley's Supermarket shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
10. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that violates these Terms of Use or is harmful to other users or our business.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
13. Contact Information
For questions about these Terms of Use, please contact us:
- Email: legal@trolleys.ae
- Phone: +971 4 123 4567